Shipping and Delivery

International Shipping and Delivery

Order preparation takes 3 days. Delivery takes up to 12 days after dispatch for orders shipped to all destinations currently supported by K Cultures, including the United States and Mexico.

Please allow up to 15 days in total for order preparation and delivery. These periods are stated in calendar days.

배송 안내

미국·멕시코를 포함한 현재 배송 가능한 모든 국가의 주문에 동일한 배송기간이 적용됩니다. 배송 준비기간은 3일이며, 출고 후 배송기간은 최대 12일입니다. 준비기간을 포함한 총 소요기간은 최대 15일입니다. 기간은 달력일 기준입니다.

For questions about your order, please contact K Cultures.

Shipping charges and destinations

Our standard international shipping charge is US$12 per order for supported destinations, including the United States, Canada and Brazil. Prices and shipping charges are shown in US dollars. Confirm the delivery address, available shipping method and total at checkout before paying.

Supported destinations: Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Croatia, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe.

Customs and delivery questions

K Cultures bears the import duties and import taxes for orders shipped to our supported destinations; these import charges are not an additional cost for the customer. If a carrier or customs authority asks you to pay an import charge, please contact us with your order number and the charge notice so we can resolve it. International shipments remain subject to destination-country import restrictions and customs inspection. Customs clearance may affect the delivery estimate.

For a delayed, missing or damaged delivery, contact us with your order number and delivery address. Please do not publish personal details in public comments. See our Refund and Returns Policy for returns and damaged or incorrect items.